1-Group Website Terms of Service

Last updated:13 May 2026

IMPORTANT — PLEASE READ CAREFULLY. THIS IS A BINDING LEGAL AGREEMENT.

These Website Terms of Service (this “Agreement”) govern your use of the website at www.1-group.sg, including all webpages, applications, content, and goods, services, features and functions provided or offered on or through this site (collectively, the “Site”), and any related websites, microsites, applications or platforms operated by 1-Group (as defined below). This Agreement is entered into between Jardin Enchante Pte Ltd (UEN: 200504773E) (“1-Group”, “we”, “us” or “our”) and you, whether you are accessing the Site on your own behalf, through an intermediary, or on behalf of any other person or entity (“you”).

By viewing, accessing, posting on, interacting or communicating with, making reservations through, transacting on, or in any other manner using the Site (each, a “Use”), you agree to be bound by this Agreement and by our Privacy Notice (available at www.1-group.sg/privacy-policy). If you do not agree, you are not authorised to Use the Site.

We reserve the right, in our sole discretion, to modify, add or remove parts of this Agreement at any time. Changes take effect when posted on the Site unless we indicate otherwise. Your continued Use of the Site after we post changes constitutes your acceptance of those changes. We recommend you review this Agreement periodically.

Additional terms and conditions may apply to specific transactions on the Site (for example, reservations, event bookings, the 1-Insider loyalty programme, gift vouchers, or wedding and private-hire contracts). You agree to comply with this Agreement and any such applicable additional terms.

1. Who We Are

1-Group is a Singapore-based hospitality group operating restaurants, bars, lifestyle venues and event spaces. References in this Agreement to “1-Group” include Jardin Enchante Pte Ltd and the related operating entities responsible for the following venues and brands (collectively, our “Venues”):

1-Alfaro
1-Altitude
1-Altitude Coast
1-Arden
1-Atico
1-Flowerhill
1-HOST (weddings, events and private hire)
Monti
The Alkaff Mansion
The Garage
The River House
The Summer House
Any other 1-Group venue, brand or platform introduced from time to time

2. Eligibility

As a condition of your Use of the Site:

you must be at least 18 years of age;
you must possess the legal capacity to enter into a binding contract; and
your Use of the Site must comply with all applicable laws, including the laws of Singapore.

You represent and warrant that you satisfy each of these conditions. If you do not, you are not authorised to Use the Site.

3. Site Content and Intellectual Property

All information, data, text, software, images, photographs, illustrations, graphics, logos, designs, audio and video content, branded names, menus, sample menus, recipes, and other materials displayed on or made available through the Site, together with the selection, arrangement and overall design of the Site (collectively, the “Content”), are owned by or licensed to 1-Group.

Subject to your compliance with this Agreement, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Content solely in connection with your personal and non-commercial use of the Site.

Except as expressly permitted by this Agreement, you may not modify, alter, download, upload, post, reproduce, distribute, publish, transmit, copy, display, transfer, sell, re-sell, perform, license, sublicense, create derivative works from, scrape, index for resale or commercial republication, or otherwise exploit the Content, in whole or in part, in any form or by any means, without our prior written consent.

Trademarks

The Site displays trademarks, service marks, trade names, logos and brand identifiers owned by 1-Group, including (without limitation) the “1-Group” name, and the “1-Alfaro”, “1-Altitude”, “1-Altitude Coast”, “1-Arden”, “1-Atico”, “1-Flowerhill”, “1-HOST”, “1-Insider”, “Monti”, “The Alkaff Mansion”, “The Garage”, “The River House” and “The Summer House” word marks and logos (collectively, the “Marks”). The Marks are protected under Singapore and international law. Nothing on the Site grants you any licence or right to use any of the Marks. Other trademarks referenced on the Site are the property of their respective owners and are used for identification purposes only.

4. Restrictions on Use

In addition to the restrictions set out elsewhere in this Agreement, you agree that you will not, in connection with your Use of the Site:

use any device, software, routine, automated agent, bot, robot, spider, crawler, scraper, data-mining tool, virus, worm, Trojan, malware, time bomb, or other code or mechanism (collectively, “Harmful Mechanisms”) to (i) interfere with, disrupt, alter, destroy, impair or otherwise hamper the proper operation of the Site, or (ii) monitor, scrape, harvest, copy or extract the Site or the Content;
submit any data, file or message to the Site that contains Harmful Mechanisms;
decompile, disassemble, reverse engineer or attempt to derive the source code of any software used in connection with the Site;
bypass, breach or circumvent any security, authentication or access-control measures employed on the Site, including in violation of the Computer Misuse Act 1993 of Singapore;
violate the restrictions in any robot-exclusion headers on the Site, or otherwise access the Site through automated means;
send unsolicited or unauthorised commercial communications, including in breach of the Spam Control Act 2007 of Singapore;
forge any header or otherwise transmit altered, misleading or false source-identifying information;
impersonate any person or misrepresent your affiliation with any person or entity;
collect, harvest or store personal data of other users of the Site without their express consent and a lawful basis under the Personal Data Protection Act 2012;
deep-link to any portion of the Site (including the reservation flow) for commercial purposes without our prior written consent;
frame, mirror or otherwise incorporate any part of the Site or Content into any other website, mobile application, product or service without our prior written consent;
use any meta tags, hidden text or metadata containing any of the Marks or Content without our express written consent;
use the Site to engage in any conduct that infringes, misappropriates or violates any third party’s intellectual property, privacy, publicity or other rights;
use the Site to publish or transmit content that is fraudulent, false, misleading, defamatory, obscene, vulgar, harassing, discriminatory, threatening or otherwise unlawful; or
encourage or enable any other person to do any of the above.

We reserve the right, in our sole discretion, to suspend or terminate your access to the Site if you breach this Agreement.

5. Reservations and Bookings

Where the Site allows you to make reservations, event enquiries or other bookings at any Venue, you agree that you will:

make only legitimate reservations, in good faith, for use only by you and/or your invited guests (or on behalf of others on whose behalf you are authorised to act);
not resell, transfer for commercial gain, or post on third-party platforms any reservation made through the Site without our prior written consent;
not make speculative, false, fraudulent or duplicate reservations, or any reservations made in anticipation of demand for resale;
provide accurate and complete information at the time of booking; and
comply with the cancellation, deposit, no-show and minimum-spend terms applicable to the relevant Venue or event, as notified to you at or before the time of booking.

We reserve the right to cancel or modify any reservation, at our sole discretion, where it appears that a reservation has been made fraudulently, contains an error (including a pricing or availability error, even if the error is ours), or has otherwise been made in breach of this Agreement. Where we cancel a reservation, any refund (if applicable) will be made in accordance with the applicable cancellation policy.

Specific Venues, events and offerings may impose additional booking terms, including deposit, minimum-spend and dietary requirements. Those additional terms form part of this Agreement when you book the relevant offering.

6. Accounts and Passwords

Certain parts of the Site (including the 1-Insider loyalty programme and certain reservation features) may require you to register for an account and to use a username, password or other access credentials (collectively, “Credentials”).

You are responsible for maintaining the confidentiality of your Credentials and for all activities that occur under your account. You agree to notify us promptly of any unauthorised use of your Credentials or any other breach of security. We may suspend or terminate your account, in our sole discretion and without prior notice, if you breach this Agreement or if we reasonably suspect fraudulent or unauthorised activity.

7. Your Communications and User Content

If you submit to us any feedback, questions, comments, proposals, suggestions, reviews, photographs, images, designs, audio, video, ideas, concepts, recipes, know-how or other materials (collectively, “Communications”), whether through the Site, by email, by social media, or otherwise, you grant 1-Group a worldwide, non-exclusive, royalty-free, perpetual, transferable, irrevocable and fully sublicensable right and licence to:

use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from, publicly display, perform and otherwise exploit the Communications in any media now known or later developed, for any purpose, including the marketing of our Venues and services; and
use the name, social-media handle or other identifier you submit with the Communications, and provide attribution as we consider appropriate (or omit attribution).

You represent and warrant that you own or otherwise control all rights in the Communications you submit, and that the Communications do not infringe the rights of any third party. You waive (to the extent permitted by law) any moral rights you may have in the Communications.

We are not obliged to publish, retain or respond to any Communication. We may, in our sole discretion, monitor, review, edit, remove or refuse to publish any Communication, including any Communication that we consider to be in breach of this Agreement, defamatory, offensive, infringing, misleading or otherwise inappropriate.

Please do not send us confidential or sensitive personal information through unsecured channels (such as ordinary email or unsolicited messages). If you choose to do so, you do so at your own risk.

8. Third-Party Sites and Links

The Site may contain links to, or integrations with, websites, applications, services and content operated by third parties (“Third-Party Sites”), including reservation platforms, payment processors, social-media platforms, advertising networks and analytics services. We do not control Third-Party Sites and are not responsible for their content, products, services, practices or policies.

Links to Third-Party Sites are provided for your convenience only and do not constitute our endorsement of those sites or their operators. Your use of any Third-Party Site is at your own risk and is subject to the terms and privacy policies of the operator of that Third-Party Site.

9. Accessibility

We are committed to making the Site reasonably accessible to all visitors, including persons with disabilities, and we welcome feedback on accessibility. If you experience an accessibility issue on the Site, please contact us at marketing@1-group.sg and we will use reasonable efforts to address the issue.

10. Our Right to Make Changes

We reserve the right, at any time and without prior notice, to make changes, corrections, suspensions, removals or improvements to the Site, the Content, our Venues and the products, services and offerings described on the Site. This includes the right to change menus, pricing, opening hours, event programmes and Venue availability. Where you have already entered into a confirmed transaction with us (such as a reservation), changes will not affect your existing rights under that transaction except as expressly permitted by the relevant booking terms.

11. Indemnification

To the maximum extent permitted by law, you agree to indemnify, defend and hold harmless 1-Group, our affiliates, and our respective directors, officers, employees, agents, contractors, licensors and service providers (collectively, the “Indemnified Parties”) from and against any and all claims, demands, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising out of or in connection with:

your breach of this Agreement;
your Use of the Site (including any transaction you enter into on or through the Site);
your Communications;
your violation of any applicable law or third-party right; or
any unauthorised use of your account or Credentials that is attributable to your failure to keep them secure.

Nothing in this section limits or excludes any liability that cannot be limited or excluded under Singapore law.

12. Disclaimers and Limitation of Liability

Disclaimers

Your Use of the Site is at your own risk. The Site, the Content and any related goods, services, features and functions are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim all representations, warranties and conditions of any kind, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, completeness, availability or compatibility.

We do not warrant that the Site will be uninterrupted, error-free, secure or free of viruses or other harmful components, nor that the Content is current, accurate or complete at all times.

Limitation of liability

To the maximum extent permitted by Singapore law:

the Indemnified Parties will not be liable to you for any indirect, incidental, consequential, special, punitive or exemplary loss or damage, including loss of profit, loss of revenue, loss of business opportunity, loss of goodwill, loss of data, or wasted time, arising out of or in connection with the Site, the Content or this Agreement;
our total aggregate liability to you arising out of or in connection with the Site or this Agreement (whether in contract, tort, including negligence, statute or otherwise) is limited to S$100, or, if greater, the total amount paid by you to us in respect of the transaction giving rise to the claim in the 12 months preceding the claim; and
where you have purchased a product or service through the Site that is provided by a third party (and not by 1-Group), we are not responsible for that product or service, and your sole recourse is against the third-party provider.

Liability we do not exclude

Nothing in this Agreement excludes or limits our liability for:

death or personal injury caused by our negligence;
fraud or fraudulent misrepresentation;
any other liability that cannot be excluded or limited under Singapore law, including under the Unfair Contract Terms Act 1977 and the Consumer Protection (Fair Trading) Act 2003.

The exclusions and limitations of liability in this section are fundamental elements of the basis of the bargain between you and us, and reflect a fair allocation of risk.

13. Privacy

Our collection, use and disclosure of your personal data in connection with the Site is governed by our Privacy Notice, available at www.1-group.sg/privacy, which forms part of this Agreement.

14. Notice of Intellectual-Property Infringement

We respect the intellectual-property rights of others. If you believe that any material on the Site infringes a copyright or other intellectual-property right that you own or are authorised to enforce, you may submit a written notice to us, including the following information:

the name, address, telephone number and email address of the complaining party;
identification of the work claimed to have been infringed (or, where multiple works are involved, a representative list);
identification of the material on the Site that is claimed to be infringing, including the URL or other information reasonably sufficient to permit us to locate it;
a statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorised by the rights-holder, its agent or the law;
a statement that the information in the notice is accurate, and that the complaining party is the rights-holder or is authorised to act on behalf of the rights-holder;
a physical or electronic signature of the complaining party.

This procedure is intended to align with the takedown framework under the Singapore Copyright Act 2021. We reserve the right to remove allegedly infringing material on receipt of a properly completed notice, and to take any other action we consider appropriate, including suspending or terminating accounts of repeat infringers.

Notices should be sent to:

Jardin Enchante Pte Ltd

211 Henderson Road, #04-03

Singapore 159552

Email: compliance@1-group.sg

15. No Agency

Nothing in this Agreement creates any agency, partnership, joint venture, employment or franchise relationship between you and us. You and 1-Group are independent parties.

16. Dispute Resolution

If a dispute, claim or controversy arises out of or in connection with this Agreement, the Site or your Use of the Site (a “Dispute”), you agree to use reasonable efforts to resolve the Dispute amicably and informally with us before commencing formal proceedings. To begin this process, please contact us in writing at compliance@1-group.sg, describing the Dispute and the relief you are seeking. We will respond within 30 days.

If the Dispute is not resolved through informal discussion within 60 days of your initial written notice, the parties may, by mutual agreement, refer the Dispute to mediation administered by the Singapore Mediation Centre in accordance with its mediation procedure then in force. Each party will bear its own costs of the mediation, unless the parties agree otherwise.

If the Dispute is not resolved through informal discussion or mediation, the Dispute will be subject to the exclusive jurisdiction of the courts of Singapore, in accordance with Section 17.

Nothing in this section prevents either party from seeking urgent injunctive or other equitable relief in the courts of Singapore to protect its rights (including intellectual-property rights), or from bringing an individual claim before the Small Claims Tribunals (Singapore) where the claim falls within their jurisdiction.

17. Governing Law and Jurisdiction

This Agreement, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation, are governed by and construed in accordance with the laws of Singapore.

Subject to Section 16, you and we agree that the courts of Singapore have exclusive jurisdiction to settle any Dispute. You and we irrevocably submit to the jurisdiction of the Singapore courts and waive any objection to such jurisdiction or venue.

This Agreement is not governed by the United Nations Convention on Contracts for the International Sale of Goods.

18. General Provisions

Severability

If any provision of this Agreement is held by a court of competent jurisdiction to be invalid, unlawful or unenforceable, that provision will be severed from this Agreement, and the remaining provisions will continue in full force and effect.

Entire agreement

This Agreement, together with our Privacy Notice and any additional terms applicable to specific transactions on or through the Site, constitutes the entire agreement between you and us in relation to the subject matter of this Agreement and supersedes all prior agreements, understandings and communications, whether written or oral.

No waiver

Our failure or delay in exercising any right or remedy under this Agreement does not constitute a waiver of that right or remedy. No waiver is effective unless given in writing by an authorised representative of 1-Group.

Assignment

You may not assign or transfer your rights or obligations under this Agreement without our prior written consent. We may assign or transfer our rights and obligations under this Agreement to any of our affiliates or to any successor in interest in connection with a merger, acquisition or sale of business or assets.

Electronic notices

Notices we give under this Agreement will be given by email to the address you have provided to us, or by posting on the Site. Notices you give us under this Agreement should be given by email to compliance@1-group.sg or in writing to our registered address set out below.

Third parties

Except as expressly stated in this Agreement, a person who is not a party to this Agreement has no rights under the Contracts (Rights of Third Parties) Act 2001 to enforce any term of this Agreement.

Survival

Sections 3 (Site Content and Intellectual Property), 7 (Your Communications), 11 (Indemnification), 12 (Disclaimers and Limitation of Liability), 16 (Dispute Resolution), 17 (Governing Law and Jurisdiction) and 18 (General Provisions) survive any termination of this Agreement.

19. Contact Information

If you have any questions about this Agreement, please contact us at:

Jardin Enchante Pte Ltd (UEN: 200504773E)